Gibbons is recruiting - Workshop Engineer required

If you have a background in electrical and/or mechanical repair and service then our Workshop Engineer vacancy might be just the job for you.

We're always on the lookout for talented engineers, so how would you like to join a family-run business that looks after its employees and rewards hard work and dedication? If you have a background in electrical and/or mechanical repair and service then our Workshop Engineer vacancy might be just the job for you. For the right person there may be opportunities to gain experience in other areas of the business, so read on to decide whether this could be you.

Basic purpose of position and primary objectives

• To work with other members of the workshop repair team to provide a fast, efficient and high-quality repair service to our customers.
• Provide excellent customer service, face to face and over the telephone.
• Maintain accurate and neat paperwork, both written and computerised.
• To maintain an organised and safe workshop environment.
• All work activities to be carried out according to company policies and procedures as well as legislative rules and regulations.
• All duties to be carried out with a positive and conscientious work ethic.

Main duties

• Assess items entering the workshop for repair i.e. dismantle, repair, reassemble and test. Some on-site repair/maintenance work (company transport provided).
• Liaise with other staff members to offer the best solution/service to the customer.
• Prepare quotations/reports based on assessment of electrical equipment.
• Document receipt of customer’s goods, including contact details.
• Provide a high level of service by collecting information/feedback from the customer and informing the company. Assist in resolving any customer complaints as per company policy and communicate back.
• Liaise with suppliers/order spare parts.
• Stock control and management of spare parts and products.
• Other ad hoc duties as required and directed by the company.

Knowledge and skills required

• Electrical/mechanical repair/service background. Electric motors, gearboxes, pumps, rotating equipment (training given for areas not experienced in).
• Good organisation and focus on service delivery.
• Strong interpersonal skills.
• Ability to work under pressure, prioritise and multitask.
• Computer literate for stock control and despatch.
• Manual handling and lifting (training provided).
• Operation of warehouse equipment (training provided).
• Current full, clean UK driving licence.

Annual salary

£18,000 - £22,000.

This is a full-time role based at our workshop in Tollesbury, Essex. To apply for this position, please email your CV and a covering letter to Claire Scott (claire.scott@gibbonsgroup.co.uk).